Frequently Asked Questions
Yes. We work directly with most insurance carriers and adjusters. Our team provides detailed documentation, photos, and moisture reports to support your claim and help speed up approvals. You always stay in control of your claim, but we handle the heavy lifting.
In most major Texas metro areas, we can dispatch a crew within 60 to 90 minutes for emergency situations. Faster response helps reduce damage, prevent mold growth, and lower overall repair costs.
We can still help. Older or slow leaks often cause hidden damage behind walls or under flooring. We locate the source, document the affected areas, dry to industry standards, and recommend proper repairs. Coverage depends on your policy, but proper documentation improves your chances with insurance.
Yes. We use professional deodorization methods including air scrubbing, thermal fogging, and ozone or hydroxyl treatments when appropriate. These processes remove smoke odors from structures, contents, and HVAC systems—not just mask them.
