Trusted by 500+ Customers Across the Texas
Universal City, TX Water Damage Restoration & Cleanup
- 24/7 Emergency Response — We're Always Ready
- IICRC Certified & Licensed Professionals
- Direct Insurance Billing — No Hassle Claims
- Advanced Equipment & Proven Techniques
- 100% Satisfaction Guaranteed
Affordable Damage Restoration In Universal City, Texas
At Texas Damage Restoration Pros, we provide transparent pricing and free estimates for water damage restoration. Our team works with all insurance providers, enabling direct billing to minimize your out-of-pocket expenses. We offer flexible financing options to alleviate financial pressure and provide peace of mind during distressing situations.
Our certified professionals respond quickly to your needs, ensuring a swift restoration process. We prioritize customer satisfaction with high-quality, affordable restoration services that you can trust. Whether you are dealing with a plumbing catastrophe or damage from heavy rainfall, we have you covered.
Your Local Water Damage, Fire Damage & Mold Remediation Experts In Universal City, Texas
Being licensed and insured, Texas Damage Restoration Pros is IICRC certified, making us your dependable choice for water and fire damage restoration. Our crew arrives quickly to start the cleanup process, providing effective solutions you can trust. With over 165 positive reviews, we take pride in our reputation.
Our experienced technicians are committed to delivering exceptional service and support. From initial assessment to final restoration, we ensure each step is handled professionally, prioritizing your home’s safety and integrity throughout the process.
Trusted by Homeowners & Businesses
Real Stories From Our Clients
When people call us, they are often dealing with stress, damage, and uncertainty. These reviews reflect the kind of response, care, and results we work hard to deliver every day.
Restoration Work Backed by Real Experience
From emergency water removal to full property restoration, we focus on fast response, honest communication, and results that help people feel at home again.

We Offer 5 Star Water Remediation Services
- The rapid response was lifesaving; they arrived within an hour and immediately started the extraction process, which minimized damage.
- The professionalism exhibited by the staff made the experience very reassuring, and they communicated clearly every step of the way.
- The clean worksite was impressive; they maintained organization and left the area tidy after the water mitigation was finished.
- I appreciated their thorough follow-up; they called a week later to ensure everything was in order and dry.
- The documentation provided was helpful for our insurance claim; it helped me submit everything without any hassle.

Water Damage Mitigation & Extraction Services
Water Remediation
We utilize advanced equipment to extract standing water, using powerful pumps and vacuums, ensuring thorough removal within hours.
Flood Restoration
Our team conducts a detailed assessment of flood-affected areas. We secure properties and implement effective mitigation measures for recovery.
Storm Damage Restoration
Assessing and repairing storm-related damage requires specialized skills. We focus on ensuring your property is restored quickly and efficiently.
Water Damage Repair
From structural repairs to aesthetic fixes, our team tackles every aspect of water damage, restoring your property to its original condition.
Water Leak Detection
Our specialists use advanced leak detection methods to identify hidden water leaks, preventing future damage and costly repairs efficiently.
Fire, Smoke Damage & Others Services
Fire & Smoke Damage
We assess fire-damaged areas, prioritizing air quality through deodorization and soot removal to restore your home to a safe state.
Mold Removal
Our mold removal process includes safe containment and thorough cleaning to eliminate health risks while preventing future mold growth.
Biohazard Cleanup
Specialized teams handle biohazard cleanup following standards to ensure safety, providing appropriate protocols to manage hazardous materials responsibly.
Decontamination & Disinfection
We offer comprehensive decontamination services that ensure living spaces are sanitary, targeting harmful pathogens effectively to promote health.
Other Restoration & Cleanup Services
Contents Cleaning
Our thorough approach involves cleaning and restoring personal belongings affected by water damage, ensuring valuable items are preserved and cleaned.
Residential Damage Restoration
As a trusted local company, we treat residential damage with urgency, restoring homes efficiently to their original state to ensure comfort.
Commercial Damage Restoration
We understand business interruptions can be detrimental; we prioritize fast restoration for commercial properties, minimizing downtime effectively.
Reconstruction Restoration
Our reconstruction services rebuild and restore damaged structures, utilizing high-quality materials to ensure your property’s safety and integrity.
The Best Water Mitigation Company In Universal City, Texas
Texas Damage Restoration Pros stands out in Universal City with our commitment to quality and customer care. Our trained professionals, advanced equipment, and adherence to safety standards make us premier restoration experts. As experts in flood and water mitigation, we understand the Houston area’s unique weather conditions, emphasizing prompt responses.
Utilizing the latest technologies, we conduct thorough assessments and complete restorations fast. Our tailored solutions ensure your peace of mind during distressing times, making us your first choice for damage restoration.
Damage Restoration And Cleanup Near Me
Our local crews operate throughout Universal City, ensuring fast arrival for those in need of urgent restoration services. Whether you’re near the Universal City Civic Center or around downtown, our dedicated team is within reach to assist you promptly. Our commitment to service means we arrive at your location within 30 to 45 minutes.
From surrounding residential neighborhoods to commercial areas, we provide comprehensive restoration coverage, ready to tackle any damage you face swiftly. Count on us to restore and protect your property.
Our Water, Fire, And Mold Restoration Process
Assess
We conduct a comprehensive initial assessment, identifying the extent of damage and developing a tailored plan for recovery effectively.
Mitigate
Our mitigation phase includes immediate water extraction, dehumidification, and securing the premises to prevent additional damage efficiently.
Restore
The final restoration involves repairing and remodeling any affected areas, ensuring your property returns to its pre-loss condition harmoniously.

About Us
Founded in 2015 by Jake Thompson and Lisa Carter, Texas Damage Restoration Pros is a family-owned business dedicated to excellence. Providing 24/7 responses, our IICRC certified team employs advanced equipment, including HEPA technology, moisture mapping, and more. Our local expertise in Universal City makes us a trusted choice in the community.
We uphold clean work practices, ensuring effective insurance documentation and direct billing support, helping you navigate the restoration process smoothly. Your satisfaction is our priority.
Service Areas
Our services extend to numerous neighborhoods, including Universal City, Live Oak, Schertz, Converse 78244, Alamo Heights, and many more. We cater to the needs of residents in areas such as Terrell Hills 78209, Hill Country Village, and others. Our typical response time guarantees support within 30 to 45 minutes, always from our local office.
Our prompt coverage empowers customers throughout Universal City and the surrounding regions, ensuring you receive the restoration assistance you need, right when you need it.

3 Basic Categories Of Water Damage That We Work On
- Category 1 Clean Water, from sources like broken pipes, we provide immediate extraction and full restoration to minimize damage effectively.
- Category 2 Grey Water presents moderate risks, often originating from dishwashers or sinks. Our mitigation techniques effectively address these hazards.
- Category 3 Black Water, stemming from sewage backups or severe flooding, requires specialized handling and expertise to restore safety swiftly.
FAQs
What Is Your Response Time For Emergency Situations?
We pride ourselves on our rapid response capabilities, typically arriving within 30 minutes of your call. Before we arrive, it’s essential to ensure safety, avoid walking through affected areas, and protect belongings where possible.
How Does Insurance Billing Work With Your Services?
We collaborate with your insurance to simplify the process, documenting all necessary details with images and recordings. Our direct billing services lessen your stress, allowing you to focus on restoring your property while we handle the paperwork.
What Health Risks Should I Be Aware Of After Water Damage?
Following water damage, mold growth can occur within 24 hours, potentially causing health issues. It’s important to avoid areas that appear damp or mold-affected until our professionals confirm safety and resolve contamination.
What Can I Expect Regarding Drying Time For A Water Damage Job?
Drying times can vary based on many factors, including affected area size and water volume. Typically, we monitor progress using moisture meters, ensuring thorough drying before restoration begins, aiming for complete dryness.
What Factors Influence The Costs Of Restoration Services?
Costs primarily depend on damage extent, type of water involved, and accessibility. Residential and commercial damages may differ significantly due to scale and complexity, and we provide estimates based on detailed assessments.
We Work Directly With Your Insurance Company
Texas Damage Restoration Pros works closely with your insurance to ensure a smooth process, taking stress away from you. We frequently assist with popular insurers in the area through our direct billing support.
Our Restoration Expert Team
- Project Manager: Alex Martinez. Bio: Experienced in managing restoration projects efficiently, ensuring quality work and meeting deadlines without compromise.
- Technician: Sarah Johnson. Bio: Skilled technician specializing in mold removal and recovery, delivering results through dedication and attention to detail.
- Estimator: Kevin Brown. Bio: Knowledgeable estimator providing precise assessments for project costs, ensuring clarity and transparency for customer budgets.

Meet Bruno Ferreri
𝗕𝗿𝗶𝗲𝗳 𝗕𝗶𝗼: Bruno Ferreri is a licensed Damage Restoration Expert with over 20 years of hands-on experience in property recovery. As a seasoned professional, he has navigated thousands of restoration projects, helping homeowners and businesses reclaim their spaces after devastating losses. His deep industry knowledge and commitment to excellence make him a trusted authority in disaster mitigation.
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Bruno holds multiple prestigious IICRC certifications, including Water Damage Restoration (WRT), Applied Microbial Remediation (Mold), Applied Structural Drying (ASD), Odor Control, and Fire and Smoke Restoration.
𝗙𝗮𝘃𝗼𝗿𝗶𝘁𝗲 𝗣𝗮𝘀𝘁𝗶𝗺𝗲: When he isn’t on a job site, Bruno enjoys hiking local trails and restoring vintage furniture, applying the same precision to woodworking that he does to property repair.
𝗕𝗲𝘀𝘁 𝗣𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗷𝗼𝗯: “The most rewarding moment is seeing the relief on a client’s face when they realize their home is safe and whole again.
